How Our Privacy Policy Applies
Our Privacy Policy covers details you provide during account creation, including your contact details and phone verification status, plus records created when you sign in or contact support. We may record device type, browser settings, approximate connection details, session activity, and cookie choices so we can
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protect account access and diagnose a stalled wallet status. Payment references can show whether a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account request reached the correct account, but we do not need your wallet password. We retain records for the period needed for account
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security, dispute handling, legal duties, and a clear response to your request. Account access depends on local law. If you need the policy applied to a specific account event, send the date, payment rail, and account contact through our support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.